Custom-built field service software vs enterprise SaaS pricing.
Enterprise field service platforms are powerful — built for large operations willing to pay enterprise prices and sign annual contracts. MWS gives small and mid-size field service businesses a way out: a custom build from $20,000 that is yours to own, with no per-tech fees and no annual contract.
Enterprise field service SaaS is designed for large operations with dozens of techs and dedicated IT budgets. If that's you, it might be worth it. If you're a growing small or mid-size field service business, you're paying enterprise-level prices for features you'll never use — and the bill grows every time you add a tech. A custom build gives you the core you actually use — leads, scheduling, invoicing, payments — with no per-tech fees, no contract, and the code in your hands.
At $500+/month before per-user fees, enterprise SaaS costs $6,000+/year — every year, and the bill grows with your crew. A custom build from $20K has no per-tech fees at all, pays for itself a little past year three, and costs nothing but hosting after that.
Enterprise SaaS onboarding takes months of configuration and training. MBOS has you running in days; MWS web app builds typically launch in 4–6 weeks with direct support from the builder.
Enterprise platforms are broad by design. MBOS is built specifically for home-service trades — and custom builds go further, shaped around your exact dispatch process, service types, and billing model.
Get a custom platform you own outright — fixed price agreed before any work begins.